Tuesday, July 17, 2012
A couple more yesterday
Oh, and those feet I ordered for my machine, way back on July 4? Well, I checked yesterday because they still haven't come in the mail yet. They are out of stock. I never got an email saying they weren't coming, so I emailed the company and let them know I wasn't happy with them. They should have let me know they weren't sending them yet. I'm doing ok not having the foot, but the thread still does catch on the foot when I move to the left at 45 degrees so I have to be careful when I am quilting not to move in that direction. I'm just really frustrated that a company wouldn't say they didn't have something in stock. I went back to see if they put it online and sure enough, you can still order the feet and there is no sign they are out of stock on the website either. I won't be ordering from this company in the future. They never responded to my email either. Bad business practices.
This is the website I ordered from in case you are wondering.
They had the best price on the Janome feet, but I'd rather have the feet when I need them for $5 more and not have to wait 2 weeks to get them. Disappointed :(
The least they could have done was send me an email to explain they were out of stock so I could make a decision to order somewhere else or wait.